Allegations of Abuse in Institutions


Psychiatric Hospitals: Home


2006 Index

 




Waikato Times
July 8 2006

Return to Tokanui
by Lester Thorley

Tokanui's buildings still stand as a testament to the former psychiatric institution which closed eight years ago. Was it a place of healing or of horror? As an exhibition covering its history opens, former staff and patients talk to Kate Monahan and Lester Thorley.

--------------------

PHILLIP LONGLEY remembers the exact date he first entered Tokanui. He was 13 years old when his doctor admitted him to the psychiatric hospital on January 15, 1976.

Longley, who has autism and asperger's syndrome, spent six months in B Ward.

It was a terrible time. He says many unpleasant things happened, including abuse between patients.

"I thought it would be a nicer place, but after I was admitted it turned out to be a nasty place," he says, clasping his hands.

He was overmedicated by a charge nurse for being disruptive. "I slept for nearly 24 hours. I wish they wouldn't have done that," he says. "In those days, no one recognised autism."

Longley, now 43, has been in and out of boys' homes and psychiatric hospitals, including Lake Alice and Kingseat.

But he now lives independently in his own flat in Hamilton, supported by the Richmond Fellowship. This week, he is looking ahead as well as back.

Neatly dressed in a grey suit, hair slicked back, he talks about his plans for Christmas -- a barbecue or perhaps dinner out.

He loves get-togethers, and pronounces himself "a bit of a foodie". Last week, a Richmond staff member was treated to a tuna pasta dish at Longley's home, and he's considering a cheese evening.

As for Tokanui: "There were some good times, parties and ward functions, sports days and swimming sports, but most of the time I didn't like it. We were put into locked rooms every night. There were no potties or buckets."

If patients needed to go to the bathroom? "They ignored our cries."

A SHORT drive away, off SH3 south of Te Awamutu, the place that holds such troubling memories for Longley stands eerily quiet, a crumbling monument to a time when psychiatric patients were kept far from the public view in institutions whose legacy is still contested.

Tokanui, which opened in 1912, had more than 1200 patients in its heyday, employing hundreds of people from around the district. Many people living in the area know someone who worked there.

But eight years after it closed in 1998 there is no sign of human life among the sprawling buildings.

Sometimes the site is used as a military training site by army territorials. A security guard lives on site, and visitors are kept out by high fences, locks and chains.

Inside the fence, the swimming pool contains only leaves. Dying vines climb up brick walls, and faded signs direct no one. Boards cover several broken windows, and through others, empty wards can be seen. Overturned beds with springs exposed are the only thing remaining in B Ward, where Longley once stayed.

B Ward also evokes the past for Felicity Saxby, who ran group therapy sessions there.

"Are there echoes for you?" she asks on a return visit this week. "There are echoes for me. I see people everywhere."

Saxby, 74, moved to Tokanui from the UK with husband John in 1966. The charismatic English couple worked there until the early 1990s when the hospital began to wind down -- she as a psychotherapist and he as a psychiatrist and later medical superintendent.

They lived next door in a house they built, with their four children, Ned, Fritha, Blithe and Halcyon, a house she sold six years ago to move to Te Awamutu.

"It is where the Saxbys grew up and where two died," she says. John committed suicide in 1993 while still working at Tokanui, and daughter Fritha, who died aged 25, had her tangi there.

The hospital took a wide range of patients, from acute psychiatric to the depressed, to psychopedic (intellectually handicapped) or people brain damaged through accidents.

There were others there who perhaps shouldn't have been, people who fell through the cracks in society. Drug addicts, social welfare children with nowhere else to go, borderline normal people who may once have been admitted for a reason, but continued long after they should have been discharged.

It was a ragtag community of sorts, a village. Patients worked on the farm, tending pigs and milking cows, or picked fruit in the orchards. There was a store, a chapel, and a pa down the road. There were no security fences: patients wandered around the grounds, and the wider community wandered in, with kids riding bikes or swimming in the hospital pool.

Saxby spent a lot of time at B Ward, the red brick building which opened in 1925 and stood between the shop and dispensary.

"They (the patients) were intelligent, highly unpredictable, disturbed, from dysfunctional lives and families, and they were delightful people," she says fondly. "It was great fun, but they acted oddly. You never knew what was going to happen next. One minute there would be cream buns flying through the air, people jumping out of windows, and then everyone would have a group hug."

Healing techniques were progressive, she says. They developed new services for teenagers, for survivors of sexual abuse, and Maori patients. John helped develop the Maori cultural ward, Whaiora, based on Maori protocol, innovative for its time. The staff were 50 per cent pakeha, 50 per cent Maori.

The therapy in B Ward was based on psycho-drama -- re-enacting of traumatic events to promote healing, and tended to be for the less fragile patients. "Our end was loose, free and reasonably autonomous," says Saxby. "Clients formulated their own programmes."

She freely admits to hitting two patients. One woman accused her of only coming to work for the money. Saxby knocked her to the floor, literally putting her in her place. "It was a highly tense environment," she explains.

In the other incident, a patient during a group therapy session got "stuck" recalling a traumatic moment, stopped breathing and become red in the face. "He started turning purple. I thought he was going to have a stroke," says Saxby. "I leapt across the room -- and pow. And he took a breath. I was a scary moment, but someone had to do something."

Saxby recalls taking patients to the swimming pool twice a week, ferrying a bunch of them in an old tractor and trailer, with her two-year-old daughter in tow. "Three-quarters of them learnt to swim."

Occasionally patients would make a break for it. "I don't think anyone was frightened of them. We'd just pick them up and take them back."

ROBYN KLOS, chief executive of IHC vocational service Gracelands, looks out the window of her Teasdale St office in Te Awamutu, a worried expression on her face. Two blocks away, across Victoria Park, is the Tokanui exhibition at Te Awamutu Museum.

"My concern is it will be an attempt to glorify the institution," says Klos.

She worked as an occupational therapist at Tokanui for four years, on the psychopedic side, and she's not a fan.

"From a patient's perspective, it was the most disempowering, disrespectful place. People were in a dorm of 18 people. If someone was upset, no one got any sleep," she says. "They were bathed in groups. They might have had an intellectual disability -- we thought the clients didn't know, but how did we know?

She has horror stories. "To this day I have visions of people tied into potty chairs, waiting. By the time they were attended to they had eaten their faeces."

Klos describes an unstimulating environment, of clients not being taught basic social skills, so when Tokanui closed, they weren't ready to cope with the world.

"On the street, some would hug people they didn't know, or poke them. In the swimming pool, they didn't know not to take their togs off in public."

She was brought in by IHC and Tokanui to manage a workshop encouraging clients to get jobs in the community. It was the beginning of what would become Gracelands, established as a trust in 1990, in which hundreds of clients are supported, working in the community -- in car yards, at a popcorn factory, at McDonald's. "We have a clear set of values about how people are treated, and respect is everything."

Klos is at pains to point out Tokanui had good staff who went the extra mile, but she says it was "quite an abusive environment . . . client on client. There were fights among clients all the time." People were locked up, or on cocktails of medication, she says. "People who played up were seen as badly behaved, whereas today you would say, `they are communicating -- what are they trying to say?'."

She says many inappropriate patients ended up there. "There were two brothers in there. One was IHC the other was normal. The mother couldn't cope," she says. There was nowhere for them to go, so the brother was also taken in. Soon he stopped talking, shut down completely, she says.

She continues to deal with patients affected by Tokanui. One man, 20 years out in the world, still wears a cord with a bundle of keys attached. "Because in Tokanui, keys meant power," says Klos. "They are a symbol to him."

FOR all the problems, Klos acknowledges Tokanui "was the model of the day, no better or worse than any of the others".

Other psychiatric institutions included Lake Alice (near Wanganui), Cherry Farm (Dunedin), Kingseat (South Auckland), Porirua, Sunnyside (Christchurch), Oakley (Auckland) and Ngawhatu (Nelson). Many are now closed, like Tokanui, in the wake of the 1998 Mason Report, which gave impetus to the move towards community care.

Tokanui Hospital has not been caught up in historical complaints levelled at some of the others.

In total, more than 300 former patients, from psychiatric hospitals from Auckland to Otago, have alleged abuse. The Government has paid out $10.7 million to 183 people, but has refused to hold an inquiry.

It apologised and paid out $6.5 million in compensation in 2001 to 95 former Lake Alice patients over allegations of ill-treatment and sexual abuse by staff and other patients. Complaints are still being investigated at Lake Alice and Porirua.

KEVIN, from Centre 401 Trust in Tristram St, knows about both sides of mental health. He is a manager of the centre, which offers peer support and services to people with psychiatric problems.

He was also a patient at Tokanui, admitted four times for a psychiatric disorder he declines to name, between 1976 and 1991. Eleven months was the longest period he spent there. The experience was isolating. It was a toll call to ring out, even to Hamilton, and if you didn't have the money, you were unable to call home.

"The charge nurse was a god, the sergeant major. There were matrons. It was: `You're here. You're housed. You will do as you are told.'

"In general, I had a reasonably good run. I got what I needed, but I saw things," says Kevin. "The way people were treated. You are powerless, and if you try to intervene. . ." he tails off. You had to look after number one.

He says one of the saddest things was the patients who shouldn't have been there, like the man who ran the piggery. "He won all these prizes for pigs," says Kevin. "When it closed this guy had nothing to do. If this guy was so good at running a pig farm, what was he doing here? Some kind of mental illness brought you in here, but I used to wonder, does years and years in this place keep you crazy?

"I still know people who are unravelling what happened there."

Some are concerned mental health patients in the community now may be living alone, isolated and lonely. Kevin laughs this off. "I know people who are full-time employed, married, and they are the most lonely people I know. Why does society think, house them all together to stop them being lonely? It's a crock."

There are plenty of support services, he says. People need only look in the blue section at the front of the phone book, under mental health services and hospitals.

Kevin recalls the rats, mice, birds and possums which lived in the buildings. Dead birds falling out of the ceiling, maggots falling on a pa-

tient's head. During Desert Storm, when US troops invaded Iraq in 1991, he remembers keeping a tally of tanks and crafts knocked out on the day-room whiteboard. At the same time, he and another patient went attacked the in-house rat population. "By the end of it, we exceeded the number of tanks. I'm not joking. Every place will get rats, it's part of where you live, but it's never acceptable in health services. Somehow, out there the standard was less."

BOB ELLIOTT, a former nurse at Tokanui, remembers a time when electro-convulsive therapy (ECT) was administered in open dormitories, simply by moving a machine from bed to bed. The patient in the last bed would hear and see all the others being treated.

"That system didn't last very long, thank goodness," he says. Later patients were given ECT in privacy, often under sedation.

Though it is controversial, Elliott says ECT worked for some patients. He recalls one who came in suffering severe psychosis, completely unresponsive. Doctors gave him ECT twice a day -- most patients were given one dose. After the third day the patient came round and said "where am I?", and was able to go home two days later.

"As he was leaving he said `Bob, if I come in again like that, give me shock treatment'," Elliott says.

Elliott left the hospital in 1996, and is now a staff member at Te Runanga O Kirikiriroa Trust in Frankton, where he helps with mental health programmes.

He has largely fond memories of Tokanui: children from the kids' ward enjoying a picnic; people hard at work in occupational therapy; laughter in the canteen or at the pool; local organisations who adopted wards bringing afternoon tea treats.

"For some people, Tokanui was their home, and staff were their families to some extent."

As a child, he grew up on a farm over the road from the hospital and occasionally watched patient escapees run across the farm, pursued by Tokanui staff.

He went on to work there for 31 years on land taken from his whanau in 1908.

Today, the whanau is part of the Manga Maniapoto Research Committee which has a claim over the Tokanui site. The title was vested in the Office of Treaty Settlements in 2000.

Elliott and other descendants of the Te Haate family want their land back. Their claim was supposed to be heard two years ago -- they are still waiting, Elliott says.

"I'm looking forward to it coming back to my family. Soon would be good. It's almost 100 years now since it was taken."

LIKE Kevin, Phillip Longley was in and out of Tokanui over the years. In 1979 he was in Ward 7, which took acute admissions, and he also spent time in A Ward, for long-term patients, and the secure Ward 2.

In December 1997 the ward he was in closed down and he moved to Hamilton's Henry Rongomau Bennett Centre at Waikato Hospital. "I was sad at the time, tearful, emotional," he says. "But today I'm glad it's closed down. I think it's better to be in the community. It's a much better place to live than being shut up in a mental institution."

Now he works part time at Fulton Hogan two days a week, cleaning up around the site. He is also an advocate for the Autism Association, and will attend the national conference in Wellington later this year.

Longley sings bass in his church choir and paints landscapes. One of his paintings hangs in a corridor wall at the Richmond Fellowship's Hamilton centre on north Victoria St. Like an allegory of his life, it shows the grey peaks of mountains against a high blue sky, with bold red and orange strokes of an emerging sun rising behind one peak.

------------------------------

A HOSPITAL'S PAST

Tokanui opened in July 1912 -- just one wooden building with two staff and a handful of male psychiatric patients. The first patients transferred from Porirua Hospital, arriving by train, and were marched to Tokanui.

Female patients arrived in 1915, and by 1920, five wards had been opened and a doctor was on site.

Buildings were added every few years, including the iconic two-storey brick wards in the late 1920s, and a recreation hall in the 1940s. In 1941, the patient population was 738, and by 1943 it had shot up to 1008. In its heyday in the 1960s, Tokanui was one of the largest psychiatric institutions in the country with more than 1200 patients, and hundreds of employees.

The chapel was built in 1962, the swimming pool in 1968.

By 1981, there were 740 in-patients and 900 staff. By the end of 1997, when the hospital was winding down to closure, there were 150 psychiatric and 165 intellectually disabled patients.

Henry Bennett, a key figure at Tokanui, was medical superintendent from 1964 to 1984. He battled to get money to improve patients' conditions and later helped write the 1988 Mason Report, in which serious deficiencies were revealed in New Zealand's mental health services. The decision was made to close Tokanui soon after it was released.

In the 1990s, as mental health evolved to independence in the community, the writing was on the wall for big psychiatric institutions. Some of Tokanui's old brick buildings were demolished. By late 1997, patients were being moved from Tokanui to a new Waikato Hospital psychiatric ward -- named after Henry Bennett -- or community housing, and Tokanui closed in 1998, after 86 years.

The hospital's 91.8ha, taken from Maori under the Public Works Act in 1908, is subject to two Waitangi Tribunal claims.

--------------------

CAPTION:

ECHOES OF THE PAST: Felicity Saxby outside B Ward, where she ran group therapy sessions. PICTURE: Mark Taylor

PHILLIP LONGLEY: Tokanui "turned out to be a nasty place" when he was admitted as a 13-year-old. PICTURE: Kelly Schicker

ROBYN KLOS: Damning of Tokanui.