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I can only say to Jeremy Randerson
(Letters, Dec 3-4) -- bollocks. If Air New Zealand seating arrangements were
taken care of at check-in, why does the airline place unaccompanied minors
next to passengers with the prefix Mr (or vice versa) and fix things up only
once the two passengers are seated? Has Mr Randerson not seen the
screens at check-in? They say Mr, Mrs and Master. The airline also has the
ability to reserve seats (and I hope he won't tell me check-in systems can't
do this). The cynic in me suggests the
airline makes these seating arrangements on purpose to embarrass people. About a year ago, I was travelling
with my son from Wellington to Auckland. I was seated by Air NZ check-in
staff in the centre seat, my son at the window. I was asked to swap seats with my
son because an unaccompanied minior was in the aisle seat and it was company
policy for males not to sit next to such a child. Yet a colleague recently told me
how he was placed next to an unaccompanied minor in the rear seats and not
asked to move. How does that fit into Mr Randerson's company policy? I suggest that if parents want
their child to fly unaccompanied, they buy all three seats to resolve any
discomfort to fellow passengers.
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