Peter Ellis
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A Garry Wakefield Associates' Accident Compensation
Services division had mailed out thousands of flyers in Wakefield Associates is offering to help secure
lump-sum payments and future payments of up to $61.68 a week for a fee of 30
per cent of any backdated payment plus the first quarterly payment by ACC.
Unsuccessful claimants will not be charged. Publicity about the flyer last week prompted
Accident Compensation Minister Murray McCully to call for an urgent report on
the Wakefield Associates' actions could be seen as
premature given the unknown outcome of the appeal process, he said. He was also waiting on advice on whether changes to
ACC regulations or legislation might be required. Case managers were
committed to ensuring full information was available to claimants. A recent
survey showed 77 per cent of claimants rated their experience dealing with
the ACC as satisfactory or very satisfactory, Mr McCully said. Mr Wakefield said that people had been phoning and
faxing from around the country seeking authorisation forms, with some
inquiries from expatriates in He said the response supported the firm's
contention that ACC case managers did not fully inform clients of their
entitlements. “That (the 4000 replies) is a fairly big chunk of
the population who haven't been advised of their entitlements,” he said. Mr Wakefield said injured people were not getting
the help they deserved and the ACC was due for a shake-up. “Certainly there is a need to overhaul accident
compensation legislation in “It's sad that there's so many people out there
that haven't been looked after properly by ACC. “ Mr Wakefield yesterday repeated his assertion that
thousands of people might miss out on big payments if they failed to make
claims before July 1, when new ACC legislation takes effect. Lump-sum
payments by the ACC were abolished in 1992, but a District Court decision
late last year alerted his firm to the potential for backdated payments --
effectively lump-sum payouts. Until a 1997 law change, people were paid an
independence allowance from the date they applied for it, regardless of when
their accident happened. They could now backdate their claim to the date of
injury and receive an accumulated weekly allowance. |