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Newstalk ZB
April 4, 2004
Complaints procedure needed at CYF homes
Youth
Advocacy group says there should be an independent complaints procedure in
place for children in CYF homes
A youth advocacy group says children in CYF homes don't have any way to
complain if they are subject to abuse.
Staff at CYF's Windrush Close facility in
The facility was closed for a week after the allegations were made.
Youth Law's John Hancock says children in such facilities don't have any way of
being heard or believed.
He says they do not have a complaints process if they have not got legal
counsel.
John Hancock doubts many children would be aware of what to do if they are
abused.
He says young people should be able to contact someone independent, outside the
immediate group of social workers.
CYF apparently didn't know about the complaints until informed by the police.