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NZ
Parliament
February 20, 2004
Questions For Written Answer
ACC Sensitive Claims
1256
(2004). Dr Muriel Newman to the Minister for ACC (20 February 2004):
At 1 January 2004, how many staff have been employed
in the sensitive claims area year by year since the unit was established?
Hon
Ruth Dyson (Minister for ACC) replied:
The following table shows the number of actual staff members employed in the
unit, as at the 1 January each year:
Year Actual Staff
Numbers
01/01/1997 36
01/01/1998 32
01/01/1999 38
01/01/2000 38
01/01/2001 29
01/01/2002 31
01/01/2003 37
01/01/2004 38
ACC payroll records are only available as far back as 1997.
1257
(2004). Dr Muriel Newman to the Minister for ACC (20 February 2004):
What has been the staff turnover year by year since
the sensitive claims unit was established?
Hon
Ruth Dyson (Minister for ACC) replied:
The following table shows the annualised turnover rate for the Sensitive
Claims Unit as at 31 December of each year, since the Unit was established.
Year Annualised Turnover
Rae
31/12/1997 12.96%
31/12/1998 6.25%
31/12/1999 17.42%
31/12/2000 46.35%
31/12/2001 14.82%
31/12/2002 22.52%
31/12/2003 8.34%
ACC payroll records are only available as far back as 1997.
The 46.35% turnover in the year ended 31 December 2000 is in part because of
the effects of the privatisation of the ACC Scheme in 1999/2000, and the
subsequent reintegration of the private competitive elements back with ACC in
2000. The consequential instability and restructuring required resulted in an
increased turnover of staff.
1258
(2004). Dr Muriel Newman to the Minister for ACC (20 February 2004):
At 1 January 2004 , what is the breakdown by job
description, of the number of staff who have been employed in the sensitive
claims area, specified year by year since the sensitive claims unit was
established?
Hon
Ruth Dyson (Minister for ACC) replied:
The following table provides a breakdown on number of staff who have been
employed in the Sensitive Claims Area by job description as at 1 January each
year.
|
|
1997
|
1998
|
1999
|
2000
|
2001
|
2002
|
2003
|
2004
|
|
Administration
Clerk
|
4
|
3
|
1
|
0
|
0
|
0
|
0
|
0
|
|
Administration
Supervisor
|
2
|
1
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Branch
Manager
|
0
|
0
|
0
|
0
|
0
|
1
|
1
|
1
|
|
Business
Support
|
0
|
0
|
6
|
5
|
4
|
6
|
9
|
7
|
|
Case
Manager/Case Administrator
|
11
|
11
|
13
|
12
|
15
|
14
|
15
|
15
|
|
Claims
Manager
|
0
|
1
|
7
|
0
|
0
|
0
|
0
|
0
|
|
Claims
Assessor
|
0
|
0
|
0
|
0
|
0
|
0
|
4
|
5
|
|
Clerk
|
2
|
1
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Client
Officer
|
0
|
0
|
5
|
1
|
0
|
0
|
0
|
0
|
|
Clinical
Advisor
|
4
|
4
|
2
|
1
|
1
|
0
|
0
|
0
|
|
Counselling
Fees Clerk
|
2
|
3
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Counselling
Fees Supervisor
|
0
|
0
|
1
|
1
|
0
|
0
|
0
|
0
|
|
Data
Processor
|
0
|
0
|
0
|
2
|
1
|
0
|
0
|
0
|
|
Divisional
Support Officer
|
3
|
2
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Executive
Officer
|
0
|
0
|
1
|
1
|
0
|
0
|
0
|
1
|
|
Med
Fees Clerk
|
4
|
3
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Med
Fees Supervisor
|
1
|
1
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Payments
Officer
|
0
|
0
|
0
|
6
|
3
|
3
|
2
|
1
|
|
Personal
Assistant
|
0
|
0
|
0
|
0
|
0
|
1
|
0
|
0
|
|
Research
Analyst
|
0
|
0
|
0
|
1
|
0
|
0
|
0
|
0
|
|
Registration
Officer
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
1
|
|
Specialist
Payments Officer
|
0
|
0
|
0
|
4
|
3
|
3
|
2
|
2
|
|
Team
Manager
|
0
|
0
|
2
|
3
|
2
|
2
|
2
|
3
|
|
Team
Secretary
|
0
|
0
|
0
|
0
|
0
|
0
|
1
|
1
|
|
Technical
Claims Manager
|
0
|
0
|
0
|
1
|
0
|
1
|
1
|
1
|
|
Word
Processing Operator
|
3
|
2
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Totals
|
36
|
32
|
38
|
38
|
29
|
31
|
37
|
38
|
ACC payroll records are only available as far back as 1997.
Please note that some of the positions and job descriptions changed during
this period.
1259
(2004). Dr Muriel Newman to the Minister for ACC (20 February 2004):
What was the breakdown by age, gender and ethnicity,
of sensitive claims' clients at 1 January 2004?
Hon
Ruth Dyson (Minister for ACC) replied:
As at 1 January 2004 there were 5011 open claims with the Sensitive Claims
Unit. The following table outlines the
current ages of claimants as at 1 January 2004.
|
Current Age Band
|
Number of Claimants
|
Percentage of Total Claimants
|
|
0 4
|
1
|
0.02
|
|
5 9
|
25
|
0.50
|
|
10 14
|
124
|
2.47
|
|
15 19
|
229
|
4.57
|
|
20 24
|
337
|
6.73
|
|
25 29
|
494
|
9.86
|
|
30 34
|
841
|
16.78
|
|
35 39
|
897
|
17.90
|
|
40 44
|
801
|
15.98
|
|
45 49
|
545
|
10.88
|
|
50 54
|
337
|
6.73
|
|
55 59
|
228
|
4.55
|
|
60 64
|
94
|
1.88
|
|
65 69
|
44
|
0.88
|
|
70 74
|
9
|
0.18
|
|
75 79
|
3
|
0.06
|
|
85+
|
2
|
0.04
|
Of the 5011 Sensitive Claims claimants 84.23% are female (4221) and 15.77%
male (790).
The following table shows the ethnic breakdown of those claimants.
|
Ethnicity
|
Number
|
Percentage of Total Claimants
|
|
New Zealand Maori
|
885
|
17.66
|
|
Pacific Island
|
89
|
1.78
|
|
Pakeha
/ European
|
3174
|
63.34
|
|
Other
|
90
|
1.80
|
|
Unknown
|
773
|
15.43
|
1260
(2004). Dr Muriel Newman to the Minister for ACC (20 February 2004):
How many employment grievances have been lodged
against ACC by sensitive claims staff, year by year since the unit was
established?
Hon
Ruth Dyson (Minister for ACC) replied:
Reply due: 01/03/2004
It has not been possible to obtain the information required to enable me to
respond to this question by the due date. I undertake to provide the member
with a copy of the information as soon as it is available.
1261
(2004). Dr Muriel Newman to the Minister for ACC (20 February 2004):
What is the breakdown of sick leave taken by staff
employed in the sensitive claims area, specified by the length of the leave,
year by year for the last four years?
Hon
Ruth Dyson (Minister for ACC) replied:
|
Length
of leave
|
2000
|
2001
|
2002
|
2003
|
|
<1
day
|
41
|
19
|
5
|
20
|
|
1
1.99 days
|
80
|
50
|
59
|
102
|
|
2
2.99 days
|
24
|
22
|
21
|
24
|
|
3
4.99 days
|
5
|
6
|
7
|
4
|
|
5
9.99 days
|
4
|
8
|
9
|
8
|
|
10
19.99 days
|
2
|
1
|
3
|
4
|
|
20 +
days
|
1
|
0
|
1
|
1
|
|
TOTAL
DAYS TAKEN
|
254.17
|
187.27
|
257.67
|
287.33
|
1299 (2004). Dr Muriel Newman to the Minister for ACC (23 February 2004):
At 1 January 2004, how many clients have had sensitive claims with ACC,
specified year by year since the sensitive claims unit was established?
Hon Ruth Dyson (Minister for ACC) replied: Reply due: 02/03/2004
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