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Manukau Courier
January 18 2005

Sexual abuse centre secures new funding
by Amy Patterson

A counselling service for sexual assault victims is fully staffed after facing dire financial straits last year.

Staff received redundancy notices in March when the Auckland Sexual Abuse Help service faced closure because it couldn't secure funding.

But the Mt Eden based service withdrew the redundancy notices after the Government pledged funding through the Accident Compensation Corporation (ACC).

Clinical manager Kathryn McPhillips says it was an intense time.

"We spent nine to 10 months working with reviewers and working with ACC which decided to pay for part of the crisis line services," says Ms McPhillips.

The service has been fully staffed since late last year. There are nine counsellors working for the 24-hour service, some part-time.

All counsellors on duty answer calls to the crisis line. They advise and support callers, and can be with victims during the police and medical processes after an attack.

The service receives about 5000 calls a year.

Duty counsellor Michelle Mountfort was among staff to receive a redundancy notice last year.

"It was a very, very tough time for the staff. Working for an agency doing such important work you expect to have funding," says Ms Mountfort.

The service is yet to collate its statistics for December and January but summer is its peak season.

Counsellors supported almost 20 victims to make police complaints during two weeks in December - a rate which is double their weekly average.

"The team has been working really hard. It's pretty stretched."

Ms Mountfort says many assaults occur when the woman is drunk and becomes easy prey. She stresses it is never the woman's fault - no means no.

Duty counsellor Sylvia Jennings began working for the service last month.

Ms Jennings works after hours and receives calls at her home.

"It's always traumatic because we are empathising with their experience. Part of our training is how to deal with that."

The more traumatised a person is, the less emotion they will show.

Victims, often the only witness, do not always want to report their case to the police.

"They often come in blaming themselves. That's something we clear up from the beginning. It's never the victim's fault no matter what the situation is," says Ms Jennings.

"It comes back to what part of `no' don't you understand."

Auckland Sexual Abuse Help still relies on donations from organisations and community donors to support its ongoing therapy services.